Contact Us

Taking care of our customers is first priority!

What sets us apart from our competition and drives our growth is our attention to our customers - we provide extreme customer service. All of our support is based here in the U.S. and we strive to have the shortest/non-existent hold times in the industry.

Our representatives know the products in and out, the same person taking the calls for sales, can later help you with technical support, and vice versa. We don't outsource and read scripts like our major competitors, we know the product, so we can quickly solve your problems and not run you through a gauntlet of tasks for a simple fix. Time is money for the both of us, so we hire the best, and get you up and running as quickly as possible.

Now, if you need to contact us, do not hesitate to do so. If you need help specking out a system or are having an issue setting up our products please give us a call, as that is easiest. If you have a basic customer service question or for some reason want to return our products, please fill out a form. Honest feedback is always appreciated, and is a major avenue for our improvement.

  • Sales
  • Technical Support
  • Customer Service
  • Returns
  • Warranty Claims

For immediate assistance please feel free to call us.
Hours of Operation for Sales
(New and pending sales inquiries)
8 AM - 5PM MST Monday - Friday
406-272-3479 Option 1
888-508-3110 Option 1

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For self-help please visit wiki.montavue.com
Hours of Operation for Technical Support
(Setup, configure, or troubleshoot)
8 AM - 5 PM MST Monday - Friday
*The support resources has all manuals, quick guides, and videos to help with your inquiry. If you have further questions, please fill out the form below, chat, or give us a call.

*If our operating hours don’t fit your schedule, please fill out the technical support contact form and we can arrange a time.

406-272-3479 Option 2
888-508-3110 Option 2

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Hours of Operation for Customer Service
(Order related questions)
8 AM - 5 PM MST Monday - Friday
406-272-3479 Option 3
888-508-3110 Option 3

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Montavue accepts returns for 60 days from the date of delivery.

All returns must be in original packaging. Any signs of abuse, damage, or alterations will result in refusal of return, or a restocking fee at our discretion.

Return shipping is the buyer's responsibility and will be deducted upon refund, unless we are at fault.

If you have had your product for more than 60 days, please refer to the warranty tab and submit a warranty claim.

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On all new products purchased you receive a standard 2 year warranty, unless otherwise stated. You have the option to purchase a 3 or 5 year warranty upon making your purchase. We cover products that are installed correctly, used under normal conditions, and are not abused.

  • We will provide a pre-paid shipping label for your items covered under warranty.
  • If we receive the item and upon inspection/testing it is not covered under warranty from water damage, abuse, etc. you will be liable for shipping both ways.
  • If water damage is evident in the camera connection, your warranty claim is void.
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