Standard of Excellence
Montavue is a world leader in the surveillance industry, whether it be for industrial, small business, or home applications, we got you covered. We invest heavily in our R&D to bring new products to the market that are cutting edge, but still competitively priced. You will notice the technology we put into every component. Our manufacturing process follows and exceeds industry standards, and quality is built into every component. That is why we stand behind our product with a 2-year warranty and option to extend up to 5 years.
Industry Leading Warranty Program
We provide a 2-year standard warranty on all of our surveillance products, which can be extended to a 3 or 5-year warranty. We are confident that our products will perform for years to come, so we feel comfortable offering you 2 years, plus an option for 3 or 5 at an affordable price. We want you to have peace of mind by not only having a surveillance system but knowing that Montavue will stand behind it should something go wrong with it. Our option to extend your warranty up to 5 years at an affordable price is unheard of in this industry, and there is very little competition that will offer the same deal.
US-Based Tech Support with Quick Response
Montavue offers all US-based tech support with extremely fast response time. You will not be waiting on hold for over an hour or two like the competition, and then end up speaking to a foreigner that you can’t understand. As we respect and are cognizant of different cultures and their languages, we want you to be able to understand our tech support very clearly, so we can fix your problems and questions in the most efficient way possible. As we expand our operations we will always strive to provide tech support in the native language of the countries we do business in.
60-Day No Hassle Returns
Our no hassle 60-day return policy is a bold move on our part as returns are very costly for an electronics business. We offer this generous policy as we believe that you will be very satisfied with our products, and if there are any issues we will take care of them immediately. We will take care of our customers so they don’t want to return their surveillance equipment, if there is any issue with the equipment itself or you need help setting it up, we will be ready to help and do whatever we can to make sure you are a happy and a satisfied Montavue customer.
We don’t fool you with Marketing
At Montavue we strive to be as transparent and up-front as possible about our equipment, their features, and limitations. We won’t sell you something that won’t add value to your surveillance system. There are plenty of new things out there, but just because it is the newest doesn’t mean it is better. With first generation products, not all technology is caught up to the new feature, such as how many megapixels a camera may have. That doesn’t automatically make a camera better.
Free Mobile Viewing App for PC/Mac and Android/Apple
With MontavueGO you can access and control your cameras and surveillance system from around the world with the power of internet and by using our incredibly easy to use application on your mobile device or computer. When using your mobile device simply download the MontavueGO app and scan the QR code on your NVR in order to sync your system to your phone. Now you can view and control your cameras from anywhere. Live viewing and past recordings are only the start, there are an abundant amount of features, one that we love is push notifications. Set the camera to motion detect and when something moves in the area you designate the application will send a push notification to your phone.
- View live streams and playback footage stored on your NVR remotely
- Send your mobile device push notifications when motion is detected
- You will be able to control your Pan-Tilt-Zoom (PTZ) camera from your mobile device or computer
- Setup an E-Map to know exactly where each camera is by creating a diagram
- Super simple setup with the scan of a QR Code or entry of a serial number, no need for port forwarding or DDNS registration
- Creates an easy to review list of all motion triggered events with video snapshots of each incident
- Allows you to store video recordings on your PC from around the world, and transfer to USB drives
- Add up to 256 devices or 2000 channels on one account for viewing of NVR’s and cameras from multiple locations
