Standard of Excellence
Montavue is a world leader in the surveillance industry, whether it be for industrial, small business, or home applications, we got you covered. We invest heavily in our R&D to bring new products to the market that are cutting edge, but still competitively priced. You will notice the technology we put into every component. Our manufacturing process follows and exceeds industry standards, and quality is built into every component. That is why we stand behind our product with a 2-year warranty and option to extend up to 5 years.
Industry Leading Warranty Program
We provide a 2-year standard warranty on all of our surveillance products, which can be extended to a 3 or 5-year warranty. We are confident that our products will perform for years to come, so we feel comfortable offering you 2 years, plus an option for 3 or 5 at an affordable price. We want you to have peace of mind by not only having a surveillance system, but knowing that Montavue will stand behind it should something go wrong with it. Our option to extend your warranty up to 5 years at an affordable price is unheard of in this industry, and there is very little competition that will offer the same deal.
US-Based Tech Support with Quick Response
Montavue offers all US-based tech support with extremely fast response time. You will not be waiting on hold for over an hour or two like the competition, and then end up speaking to a foreigner that you can’t understand. As we respect and are cognizant of different cultures and their languages, we want you to be able to understand our tech support very clearly, so we can fix your problems and questions in the most efficient way possible. As we expand our operations we will always strive to provide tech support in the native language of the countries we do business in.
We don’t fool you with Marketing
At Montavue we strive to be as transparent and up-front as possible about our equipment, their features, and limitations. We won’t sell you something that won’t add value to your surveillance system. There are plenty of new things out there, but just because it is the newest doesn’t mean it is better. With first generation products, not all technology is caught up to the new feature, such as how many megapixels a camera may have. That doesn’t automatically make a camera better.
60-Day No Hassle Returns
Our no hassle 60-day return policy is a bold move on our part as returns are very costly for an electronics business. We offer this generous policy as we believe that you will be very satisfied with our products, and if there are any issues we will take care of them immediately. We will take care of our customers so they don’t want to return their surveillance equipment, if there is any issue with the equipment itself or you need help setting it up, we will be ready to help and do whatever we can to make sure you are a happy and a satisfied Montavue customer.
HypeIR Night Vision
We continuously develop technology to deliver to our customers. Not only do we have Color Night Optics, we have HypeIR Night Vision, which is night vision on steroids that in some cases almost reaches 500 feet. You won’t believe how far IR will travel until you try some of our cameras with our HypeIR technology. For example, our MTZ2250-IR PTZ camera has 25x optical zoom, and then to match it is 492ft of HypeIR night vision. You won’t miss a thing day or night. It’s not just limited to our PTZ cameras, our turret and motorized cameras come with it as well, but at a little shorter distances of around 200ft.
Security-Grade Hard Drives
At Montavue, we know that live viewing is a minimal part of your surveillance system. That is why we install only the best security grade hard drives in our NVR’s. Our NVR’s are equipped with industry leading Seagate security hard drives that are precisely tuned to manage high workloads of writing and reading. Those are the two functions of your hard drives, writing is storing your video on the disk, and reading is when you need to review the footage.
Our surveillance grade hard drives are made to be very reliable, as they differ from a normal computer hard drive or storage hard drive in the sense that they are writing all the time, and that is it’s most important function. Whereas a computer hard drive is reading most of the time. Our Seagate hard drives have a failure rate of less than 1% per year, and an MTBF rating (Mean Time Between Failure) of over 1 million hours of recording.
Color Night Optics
Montavue continues to develop cutting-edge industry leading technology for our customers, and the Color Night Optics feature on our cameras is a testament to that. With Color Night Optics, you can now have color images in very low-light conditions due to our large image sensor. Our sensors produce a color image at only .08 Lux for our fixed lens cameras, and .005 lux for our large PTZ cameras, and .05 lux for our small PTZ cameras. Compare that to the competition.
FREE MOBILE APPS
Free Mobile Viewing App for PC/Mac and Android/Apple
With MontavueGO you can access and control your cameras and surveillance system from around the world with the power of internet and by using our incredibly easy to use application on your mobile device or computer. When using your mobile device simply download the MontavueGO app and scan the QR code on your NVR in order to sync your system to your phone. Now you can view and control your cameras from anywhere. Live viewing and past recordings are only the start, there are an abundant amount of features, one that we love is push notifications. Set the camera to motion detect and when something moves in the area you designate the application will send a push notification to your phone.